By definition, “A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.” …
By definition, “A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.” …
Who out there lives by a list? Who has a color-coded Google calendar that would make Picasso jealous? Anyone need to enlarge the font on their computer to read all…
At a recent conference I attended, there was a common buzz among the participants. The pending recession was mentioned time and time again, followed by the question: “How can I…
The true North Star of growth is customer equity. Brands need to evolve to achieve customer equity. Customer equity represents the value that current and future potential customers will provide…
I’m frequently asked how to best scale consumer brand growth. One of the lessons I’ve learned about scaling brands and engaging current and future customers… Exploring consumer behavior trends and…
So, you have embraced the concept of the new Customer Ecosystem, you have your arms around your Net Promoter Score, and your customer satisfaction surveys are flying out and coming…
In today’s DTC environment, the traditional sales funnel no longer accurately represents the customer journey. The funnel has been flipped on its side and becomes a continuum where, for many…
Want to navigate the Omnichannel journey? 🧭 I’ve had the honor of working with leading consumer brands from Fortune 500 to hyper-growth startups helping them navigate the choppy waters of…
We have all heard the expression, “When life gives you lemons, make lemonade,” Let’s say I’ve met a lot of lemons in my consumer marketing journey. Everyone has taught me…
E-commerce has become an increasingly crowded market space with competition a click away. What worked five years ago simply doesn’t work anymore because consumer expectations evolved during the Pandemic. Thousands…
We are a multi-disciplined advisory team who partners with inventors and leadership teams of consumer brands to drive sustainable growth. We specialize in empowered health and wellness, beauty, pet, beverage and lifestyle brands.