May 9



Did you know marketers leveraging three or more channels in a single campaign achieve a whopping 287% higher purchase rate?

Or that adding SMS to your omnichannel mix increases conversions by 47.7%? It’s time to capitalize on the undeniable power of omnichannel marketing to supercharge your DTC brand.

Here’s my four-step growth roadmap for omnichannel success –

🧭 Seamless customer experience across channels
Invest in integrating all online and offline customer touchpoints to provide a consistent and personalized experience. Focus on mobile optimization, as it’s become an indispensable part of the customer journey.

🧭 Data-driven insights for better decision-making
Harness the power of data and analytics to gain insights into customer behavior, preferences, and trends. Use this information to optimize your marketing efforts and tailor your offerings to customer needs.

🧭 Leveraging technology for real-time inventory management
Integrate your inventory systems across channels to ensure accurate; real-time information is available to customers. This will prevent stockouts and overstocks and promote a better overall shopping experience.

🧭 Personalization and targeted marketing
Collect customer data and utilize it to deliver personalized content, offers, and recommendations.

I work with pet, beauty, or vitamins and supplements clients to unlock higher purchase frequency, order value, and customer retention to prepare your business for investors.

Which step do you think presents the biggest challenge for brands in the DTC space?

omnichannel 1    omnichannel 2

omnichannel 3    omnichannel 4

omnichannel 5     omnichannel 6


Rose Hamilton

About the author

With over 20 years in Omni-channel retail, Rose is a proven Ecommerce expert specializing in evaluating, launching, growing and scaling Direct to Consumer businesses.

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