📌 #Consumers today crave:
● engaging with brands who listen to them
● a deep understanding of their #painpoints
● help solving their problems
Online behavior data provides a massive treasure chest of information to propel growth and uncover new opportunities.
With online customer acquisition costs and paid media at an all-time high, the importance of nurturing prospects, boosting conversion rates, and driving repeat sales has never been more important.
📌 #Consumers are hungry to engage with a live person after so much social distancing. They reward new and innovative experiences with the brands they love through their wallets and social sharing. Continued focus on a physical retail strategy informed and complemented by digital is more important than ever to capture customers hearts and minds.
Your thoughts?